About Us

Borneo Passages, established since 1999, provides Professional Destination Management – an in-depth Support Centre and Travel services for:

Group Travel Specialists / FIT Travel , Tours and Travel Services

  • Groups Travel Specialist  ranging from Students to Special Interest Groups and other groups  such as special needs – Visual Impaired Group.
  • Extra-ordinary  Excursions  and Special Interest Tours such as Wildlfe and Natural History, Photography,  Walking, Birdwatching ,  Culinary and  Cultural  Heritage  and Charity Challenges.
  • Pre and Post Meeting,  Conference Tours and Spouse Programmes.

Meeting, Incentive, Conference and Exhibition Services

  • Accommodation and Registration Management Services.
  • Meeting and Exhibition Arrangement onsite and offsite.

Event Management Services, Adventure  and Sports Programmes

  • Theme Events for Breakfast, Lunch or Dinners and Special
  • Functions – Onsite and Offsite .
  • Adventure and Sports Programmes.
  • Corporate Training and Team Building Programmes.
  • Incentive  Services and Corporate Social Responsibility ( CSR ) Programmes

Development of Creative Incentive Programmes and Support Campaign Services.

Development of CSR programme, designed to fit the client’s objectives.

Operation Areas

Borneo Passages operates in the State of Sabah and Sarawak, the Capital City of Kuala Lumpur and the rest of Malaysia, affiliated associates in Brunei Darussalam and Kalimantan.

Mission Statement

Borneo Passages inspires to be the best boutique Destination Management and Travel Company in Malaysia and Borneo.

We inspire to present the destination to its clientele in the best possible light ensuring excellent delivery of services, thus, achieving the highest clientele satisfaction.   At the same time,  we inspire to incorporate our Responsible Travel Policy which includes  promoting sustainability  of its people and culture by giving back to the local communities , minimizing our impact on the environment and conservation  thus fulfilling our social responsibility.

We believe that a Travel ‘Delivery’ must surpass its ‘Promise.’

Key Personnel

The strength of Borneo Passages lies in the ability of its executives and experienced staff who have the ability to interpret the client’s needs and deliver the programme from the beginning to the end for the client’s satisfaction.

The late Ms. Madeline I. Regis was the founder of Borneo Passages. She shaped and molded the company to excel and to successfully become what it is today.  Madeline had over 34 years of experience in the travel and hospitality industry.  Prior to opening Borneo Passages and serving as a Director in a Travel Company for three years, she has worked in internationally renowned 5-star hotels such as The Regent Kuala Lumpur, Shangri-La’s Tanjung Aru Resort, and Le Meridien President Bangkok.

Mr. Charlie Chan, General Manager and a licensed Tour Guide, brings with him over 26 years of experience in the Tour and Travel industry. He has ten years experience in a Sales and Operations Managerial capacity, having handled incentive, conferences, teambuilding programmes ranging from 30 to over 1000 delegates.

Ms. Jenny Daniel – Senior Tour Executive & Ms. Sharon Sivilin – Senior Tour Executive, bring with them over 30 years in the Tour and Travel Industry. They assist with the planning and execution of programmes.


"The themed events were definitely the main ingredients to making an event in Kota Kinabalu a treasured memory. Our thanks to you personally of giving us a 100% commitment, your staff were extremely courteous and helpful which gave us as the overseas incentive house the confidence of using your service."

Mr. Robert White
Executive Chairman
Business Travel Team, UK
November 1999

Contact Us

Borneo Passages Sdn Bhd
B928, 9th Floor, Phase 2, Wisma Merdeka,
88000 Kota Kinabalu, Sabah, Malaysia

Tel: +6 088 250728 / 260726
Fax: +6 088 250727
Email 1: sales@borneopassages.com
Email 2: borneopassages@gmail.com

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For Australia, New Zealand, United Kingdom, Ireland and other representative offices, please contact the Kota Kinabalu office